Shipping policy
SHIPPING POLICY
Last updated: January 15th, 2026
We want you to have the best experience possible and enjoy shopping with The Pet Home.
We’re happy to offer FREE SHIPPING on all orders.
For most orders, please allow up to 14 business days for delivery. This timeframe is provided as a precaution to ensure your order arrives within expectations. In many cases, orders arrive sooner than the maximum delivery window.
ORDER PROCESSING
Please allow up to 2 business days for order processing before your shipment is dispatched.
Once your order has shipped, tracking information will be provided. Tracking details are typically available within 4 to 5 business days from the time your tracking code is sent.
ESTIMATED DELIVERY TIMES
United States:
• Estimated delivery time is 6 to 10 business days
• Shipping method: FEDEX Express mailing
Delivery times may vary depending on location, carrier delays, or unforeseen circumstances outside of our control.
ORDER TRACKING & SUPPORT
If you have any questions, concerns, or need assistance tracking your order, please use the Contact Us link at the top of this page.
You may also contact us via email.
We respond to all inquiries within 24 hours.
